How Delivering Packages With Amazon Flex Works

The most commonly asked questions.

Amazon Flex offers these delivery opportunities:

• Amazon.com: Pick up packages from an Amazon delivery station and deliver directly to customers. Delivery blocks are typically 3-6 hours.
• Prime Now and Amazon Fresh: Pick up groceries or household items from an Amazon delivery station and deliver directly to customers. Delivery blocks are
typically 2-4 hours.
• Store Orders: Pick up orders from local stores and deliver directly to customers. Delivery blocks are typically 2-4 hours.
• Instant Offers: Available in some areas. Instant Offers are deliveries that start near your current location. Deliveries usually last 15-45 minutes.

If you are delivering Prime Now orders, you can use any car that can safely and reliably transport Amazon orders to customers.

If you are delivering Amazon.com orders, you'll need to use a 4-door, mid-sized sedan or larger vehicle, such as a truck with a covered bed, SUV, or a van. Smaller cars and trucks with open beds do not qualify.

Motorcycles, motorized bicycles, and motorized scooters do not qualify at this time.

As some pickups and deliveries may take you away from your vehicle for long periods of time, bringing passengers or pets, except for service animals, when delivering with Amazon Flex may not be a good idea. Note that Amazon’s commercial insurance will not cover any passengers in your vehicle in case of an accident. If you still decide to bring passengers, you must comply with the following:

1. When picking up from Amazon.com stations, your passengers will have to remain in the vehicle at all times. This is because you will have to drive through our facilities to pick up packages. If passengers need to leave the vehicle they will need to be escorted by a station employee.

2. When picking up from Prime Now, AmazonFresh, Whole Foods, or other Store locations, your passengers will not be allowed to enter the delivery station or restricted pick-up areas in the stores. This may mean that the passenger will have to remain in the car or in the parking lot. Pick-up and delivery times may vary and your passengers or pets may be in the car or parking lot for longer than anticipated.

3. Your vehicle must have enough space to safely accommodate any passenger or pet and all packages assigned to your route.

4. Passengers and pets, except for service animals, must not have any interaction with customers. They cannot accompany you when you deliver packages to customers.

Non-compliance with this policy may affect your eligibility to continue in the Amazon Flex program.

It’s your choice which weekday(s) you want to get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. You can choose which days of the week are best for you, and you can also change your days at any time.

For blocks completed from Sunday to Thursday, earnings are available on your next payment day. For blocks completed on Friday or Saturday, earnings are available Monday, or your next chosen payment day. For blocks that are eligible for tips, customers have 24 hours to update the tips, so you’ll receive payment 2-3 days after your completed blocks, or on the next scheduled payment day after this. Earnings scheduled to be paid on a bank holiday may be delayed to the next business day following the bank closure.

Start driving and
earning today.

This is how Amazon Flex works.

First, reserve a block.

Next, make your deliveries.

Get paid when and how you want

Maximize your earnings with Amazon Flex Rewards

Start driving andearning today.

This is how Amazon Flex works.

First, reserve a block.

Next, make your deliveries.

Get paid when and how you want

Maximize your earnings with Amazon Flex Rewards

Start driving and
earning today.